Refund Policy

Effective Date: May 22, 2026

At The Pottery Canoe Company, we want you to love your pottery. If you are not happy with your purchase, kindly ship it back to us within 14 days of receiving it.

Return Process

Condition: Items must be returned in their original, undamaged state.
Return Shipping: Once your return is received at our studio, we will gladly refund your credit card for the original ticket purchase price.

Shipping Address for Returns

Please send your returns to our studio at:

The Pottery Canoe Company

370 Highway 630

Mattawa, ON, P0H 1V0

Canada

Contact Us

If you have any questions about how to return your items, please reach out to us at info@potterycanoe.com.